Topics
    FAQ — Account Deactivation
    bybit2024-12-12 06:32:21

    Can I use the same email address or mobile number to register another new Bybit account after deactivating my account?

    No, you are not able to register a new Bybit account using the same email address/mobile number.

     

    We would like to bring to your attention the following before you proceed with account deactivation:

    1) The registered email address that you used for this account cannot be used to create another Bybit account.

    2) If your account is authorized with a mobile number, this mobile number cannot be linked with another Bybit account.

    3) If your account has been KYC verified, you will not be able to verify another Bybit account using the same ID documents and legal name.

     

    Please be assured that these measures are for record keeping purposes only. Kindly refer to our Privacy Policy for more details.




    Can I login to my account after account deactivation?

    No, you will no longer be able to log in to your Bybit account once you have deactivated your account.




    Can I reactivate my account after it has been deactivated?

    To reactivate your account, you can use the self-reactivation service by following this guide. Please note that the self-reactivation service is not available for 24 hours after you deactivate your account.




    My account was hacked and I have deactivated it. How should I proceed?

    Please send your inquiry via this form and specify your concerns. Our customer support team will assist you via email.

    Was it helpful?
    yesYesyesNo